Refund policy

At House of Avero, every shirt is carefully crafted and quality-checked before it reaches you. We strive to deliver premium products and an exceptional shopping experience. If you face any issue with your order, please read our policy below.

1. Exchange Policy

We offer exchanges only for the following reasons:

* Incorrect size received.

* Wrong product delivered.

* Product received in a damaged or defective condition.

To request an exchange, please contact us within 7 days of receiving your order.

Exchange Conditions

To be eligible for an exchange:

* The shirt must be unused, unworn, and unwashed.

* All original tags, labels, and packaging must be intact.

* The product must be in its original condition without any stains, perfume, deodorant marks, alterations, or damage caused after delivery.

* The exchange request must be approved by our customer support team.

Once your returned product passes our quality inspection, your exchange will be processed subject to stock availability.

If the requested size is unavailable, we will offer an alternative size (if suitable) or provide store credit for future purchases.

2. Refund Policy

House of Avero does not offer monetary refunds.

We do not provide refunds for:

* Change of mind.

* Incorrect size ordered by the customer.

* Color or appearance differences caused by screen settings or photography.

* Delay in delivery caused by courier partners.

* Sale or promotional purchases.

* Products that have been worn, washed, altered, or damaged after delivery.

If an exchange cannot be completed because the requested size is unavailable, we may issue store credit at our discretion, which can be used for future purchases.

3. Non-Exchangeable Items

The following items are not eligible for exchange:

* Products purchased during sale or clearance events.

* Customized or altered products.

* Products without original tags or packaging.

* Products returned after the specified exchange period.

4. Product Care

All House of Avero shirts are Dry Clean Only.

To maintain the quality, fit, and finish of your garment:

* Dry clean only.

* Do not hand wash.

* Do not machine wash.

* Do not tumble dry.

Any damage resulting from improper washing or care will not be covered under our exchange policy.

5. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:

* Your order number.

* Clear photographs of the product.

* Images of the packaging.

Our team will review your request and arrange a replacement if the claim is approved.

6. Exchange Process

To initiate an exchange:

1. Contact our customer support team within the eligible period.

2. Share your order details and the reason for the exchange.

3. Wait for approval from our team.

4. Pack the product securely with all original tags and packaging.

5. Once the returned product passes inspection, your replacement will be dispatched.

7. Contact Us

For any questions regarding returns or exchanges, please contact our customer support team through the contact details provided on our website.

By placing an order with House of Avero, you acknowledge and agree to this Return, Exchange & Refund Policy.

Contact : Chandni agarwal 

                 9680250557